ITIL v3


http://en.wikipedia.org/wiki/ITIL
The Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing information technology (IT) infrastructure, development and operations.

In December 2005, the OGC issued notice of an ITIL refresh [9], commonly known as ITIL v3, which became available in May 2007. ITIL v3 includes five core texts:

  1. Service Strategy
  2. Service Design
  3. Service Transition
  4. Service Operation
  5. Continual Service Improvement

These publications update much of the current v2 and extend the scope of ITIL in the domain of service management.




ITIL V1,2





ITIL V3

Five key volumes comprise the ITIL v3, published in May 2007:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement



Reference

使用ITIL V3作為SOA治理的基石 作者 JP Morgenthal 譯者 黃璜 發佈於 2010年3月31日
http://www.infoq.com/cn/articles/itil-v3-soa-governance

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